Last updated: August 2026
This Privacy Policy is prepared by Val Water Co, whose registered address is 7585 Darden Ct, San Diego, CA 92126 (“We”). We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website and social media sites. We confirm that we will keep your information secure and that we will comply fully with all applicable United States data protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit our sites. By submitting information you are accepting and consenting to the practices described in this policy.
We may collect, store and use the following kinds of personal information about individuals who visit and use our website and social media sites:
We use the information in the following ways. Information you supply to us — we will use this information:
Any information you provide to us will either be emailed directly to us or may be stored on a secure server. We do not rent, sell or share personal information about you with other people or non-affiliated companies.
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you.
Val Water Co offers an SMS text messaging program to assist customers with quote requests, appointment scheduling and confirmations, and customer service. By providing your mobile phone number and submitting a quote or contact form on our website — or a Facebook lead form from our advertising — you consent to receive text messages from us at that number. Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Our website may use cookies and similar tracking technologies to operate the site, remember your preferences, and understand how visitors use our pages. We may also use analytics and advertising tools — including website analytics and advertising pixels such as the Meta (Facebook) pixel — to measure site traffic and the performance of our advertising. These technologies may collect information such as your IP address, browser type, pages visited, and the date and time of your visit.
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website. By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this policy.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].